SP201-SA™ Customization and Maintenance GuideChapter 7Maintenance andTroubleshootinghis chapter covers post-installation maintenance instructions for
7-10 Chapter 7: Maintenance and TroubleshootingSP201-SA™ Customization and Maintenance Guideof commands recently used. (Note that the last command sho
Monitoring and Troubleshooting the SP201-SA Software 7-11SP201-SA™ Customization and Maintenance Guide7.2.3 The reset Commands To see a list of re
7-12 Chapter 7: Maintenance and TroubleshootingSP201-SA™ Customization and Maintenance Guidea To reset a specific channel, type reset chan m:n and pre
Monitoring and Troubleshooting the SP201-SA Software 7-13SP201-SA™ Customization and Maintenance Guide A message similar to the following is disp
7-14 Chapter 7: Maintenance and TroubleshootingSP201-SA™ Customization and Maintenance Guideb If you do not wish to reset the statistics, type n and p
Monitoring and Troubleshooting the SP201-SA Software 7-15SP201-SA™ Customization and Maintenance Guide7.2.4.1 The show alarms CommandYou use the s
7-16 Chapter 7: Maintenance and TroubleshootingSP201-SA™ Customization and Maintenance Guideuser> show alarms**************************************
Monitoring and Troubleshooting the SP201-SA Software 7-17SP201-SA™ Customization and Maintenance Guide7.2.4.2 The show almrelay Command This comma
7-18 Chapter 7: Maintenance and TroubleshootingSP201-SA™ Customization and Maintenance Guide7.2.4.3 Viewing the ANI Table Note: The commands for conf
Monitoring and Troubleshooting the SP201-SA Software 7-19SP201-SA™ Customization and Maintenance Guide2 After you have viewed this page of the ANI
7-2 Chapter 7: Maintenance and TroubleshootingSP201-SA™ Customization and Maintenance GuideCaution: The SP201-SA is not designed to be serviced in th
7-20 Chapter 7: Maintenance and TroubleshootingSP201-SA™ Customization and Maintenance Guide Information similar to the following is displayed:7.2.4.
Monitoring and Troubleshooting the SP201-SA Software 7-21SP201-SA™ Customization and Maintenance Guide7.2.4.6 The show ccstates Command This comma
7-22 Chapter 7: Maintenance and TroubleshootingSP201-SA™ Customization and Maintenance Guide7.2.4.8 The show connections CommandThe show connections c
Monitoring and Troubleshooting the SP201-SA Software 7-23SP201-SA™ Customization and Maintenance GuideHow to Use the show connections Command 1 At
7-24 Chapter 7: Maintenance and TroubleshootingSP201-SA™ Customization and Maintenance Guide7.2.4.9 The show dchans Command The show dchans command di
Monitoring and Troubleshooting the SP201-SA Software 7-25SP201-SA™ Customization and Maintenance GuideNote: This command is intended for use by T
7-26 Chapter 7: Maintenance and TroubleshootingSP201-SA™ Customization and Maintenance Guide7.2.4.11 The show fgd Command If your SP201-SA is running
Monitoring and Troubleshooting the SP201-SA Software 7-27SP201-SA™ Customization and Maintenance Guide7.2.4.12 The show framers CommandYou use the
7-28 Chapter 7: Maintenance and TroubleshootingSP201-SA™ Customization and Maintenance Guide7.2.4.13 The show hardware Command The show hardware comma
Monitoring and Troubleshooting the SP201-SA Software 7-29SP201-SA™ Customization and Maintenance Guide7.2.4.14 The show states CommandYou use the
Commands in an SP201-SA Session 7-3SP201-SA™ Customization and Maintenance GuideTable 7-1. Maintenance and Troubleshooting Commands for the SP201-
7-30 Chapter 7: Maintenance and TroubleshootingSP201-SA™ Customization and Maintenance Guide7.2.4.15 The show stats Command This command displays the
Monitoring and Troubleshooting the SP201-SA Software 7-31SP201-SA™ Customization and Maintenance Guide7.2.4.16 The show template Command The show
7-32 Chapter 7: Maintenance and TroubleshootingSP201-SA™ Customization and Maintenance Guide If the SP201-SA’s time has not been set previously, the
Monitoring and Troubleshooting the SP201-SA Software 7-33SP201-SA™ Customization and Maintenance Guide• If there are several traces available on t
7-34 Chapter 7: Maintenance and TroubleshootingSP201-SA™ Customization and Maintenance Guide3 To see user trace information for the next two trunks (i
Monitoring and Troubleshooting the SP201-SA Software 7-35SP201-SA™ Customization and Maintenance Guide7.2.4.19 The show trunks CommandYou use the
7-36 Chapter 7: Maintenance and TroubleshootingSP201-SA™ Customization and Maintenance Guide7.2.5 Traces Traces are diagnostic commands; they are used
Monitoring and Troubleshooting the SP201-SA Software 7-37SP201-SA™ Customization and Maintenance GuideTable 7-4. Mapping of Old to New Trace Comma
7-38 Chapter 7: Maintenance and TroubleshootingSP201-SA™ Customization and Maintenance GuideNote: Trace information is derived from the signaling tim
Monitoring and Troubleshooting the SP201-SA Software 7-39SP201-SA™ Customization and Maintenance GuideNote: The show trace command indicates the
7-4 Chapter 7: Maintenance and TroubleshootingSP201-SA™ Customization and Maintenance Guideshow x Shows specified information as described below. Typ
7-40 Chapter 7: Maintenance and TroubleshootingSP201-SA™ Customization and Maintenance Guidewhere: • hh:mm:ss.ttt represents the time of the trace inf
Monitoring and Troubleshooting the SP201-SA Software 7-41SP201-SA™ Customization and Maintenance GuideCaution: You can enable trace cas for more
7-42 Chapter 7: Maintenance and TroubleshootingSP201-SA™ Customization and Maintenance GuideHow to Turn Off the trace cas Command 1 If you want to tur
Monitoring and Troubleshooting the SP201-SA Software 7-43SP201-SA™ Customization and Maintenance Guidec Type trace off and press Enter. All trac
7-44 Chapter 7: Maintenance and TroubleshootingSP201-SA™ Customization and Maintenance Guide• If the card has software for ANSI SS7 to ITU C7 (or a va
Monitoring and Troubleshooting the SP201-SA Software 7-45SP201-SA™ Customization and Maintenance Guide3 Type the point code, in the format x-y-z,
7-46 Chapter 7: Maintenance and TroubleshootingSP201-SA™ Customization and Maintenance Guide The trace aborts and the user> prompt is displayed. G
Monitoring and Troubleshooting the SP201-SA Software 7-47SP201-SA™ Customization and Maintenance Guide All trace isup routines stop, and the user
7-48 Chapter 7: Maintenance and TroubleshootingSP201-SA™ Customization and Maintenance Guide The ISDN raw message trace is started. A message similar
Monitoring and Troubleshooting the SP201-SA Software 7-49SP201-SA™ Customization and Maintenance GuideNote: The trace isupmsg command is a consti
Commands in an SP201-SA Session 7-5SP201-SA™ Customization and Maintenance Guideshow hardware Displays the hardware configuration. See Section 7.2
7-50 Chapter 7: Maintenance and TroubleshootingSP201-SA™ Customization and Maintenance Guideb To stop an ISUP raw message trace for a range of timeslo
Monitoring and Troubleshooting the SP201-SA Software 7-51SP201-SA™ Customization and Maintenance GuideThe following sections discuss use of the tr
7-52 Chapter 7: Maintenance and TroubleshootingSP201-SA™ Customization and Maintenance Guide7.2.5.5.2 Using trace on The trace on command is used to s
Troubleshooting the SP201-SA Hardware 7-53SP201-SA™ Customization and Maintenance GuideTo end all trace functions, follow the procedure in Section
7-54 Chapter 7: Maintenance and TroubleshootingSP201-SA™ Customization and Maintenance GuideThe control console is not communicating with the SP201-SA
Troubleshooting the SP201-SA Hardware 7-55SP201-SA™ Customization and Maintenance Guide7.3.2 Troubleshooting during Configuration and Maintenance
7-56 Chapter 7: Maintenance and TroubleshootingSP201-SA™ Customization and Maintenance Guide
7-6 Chapter 7: Maintenance and TroubleshootingSP201-SA™ Customization and Maintenance Guide7.2 Monitoring and Troubleshooting the SP201-SA Software Th
Monitoring and Troubleshooting the SP201-SA Software 7-7SP201-SA™ Customization and Maintenance GuideNote: To get additional information on the c
7-8 Chapter 7: Maintenance and TroubleshootingSP201-SA™ Customization and Maintenance GuideNote: According to this list, you can see the banner by ty
Monitoring and Troubleshooting the SP201-SA Software 7-9SP201-SA™ Customization and Maintenance Guide2 To change the definition of a command, type
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